Sake Express

About

Japanese, Sushi Bars, Steakhouses

Price Range : Under $10 ($)

  • star
    Yelp rating
    3.5 stars

Location

Adress: 1327 E Franklin Blvd, Gastonia, NC 28054

Phone: (704) 864-4466

Work Hours

Mon 11:00 am-10:00 pm
Tue 11:00 am-10:00 pm
Wed 11:00 am-10:00 pm
Thu 11:00 am-10:00 pm
Fri 11:00 am-10:00 pm
Sat 11:00 am-10:00 pm
Sun 11:00 am-9:00 pm

Business info

  • turned_in_not
    Health Score
    A
  • list_alt
    Takes Reservations
    No
  • directions_car
    Delivery
    No
  • move_to_inbox
    Take-out
    Yes
  • credit_card
    Accepts Credit Cards
    Yes
  • thumb_up
    Good For
    Lunch, Dinner
  • local_parking
    Parking
    Private Lot
  • directions_bike
    Bike Parking
    Yes
  • accessibility
    Good for Kids
    Yes
  • group
    Good for Groups
    Yes
  • new_releases
    Attire
    Casual
  • insert_emoticon
    Ambience
    Casual
  • volume_up
    Noise Level
    Average
  • local_bar
    Alcohol
    No
  • turned_in_not
    Good For Happy Hour
    No
  • transit_enterexit
    Outdoor Seating
    Yes
  • wifi
    Wi-Fi
    Free
  • tv
    Has TV
    No
  • fastfood
    Caters
    Yes

Reviews

  • Jennifer C.

    star star star star star 27 February 2021

    Raven was the best employee ever sake express was really good experience fun with friends to eat at sake with raven

  • Marc S.

    star star_border star_border star_border star_border 20 February 2021

    Sake is so busy that they just have completely forgotten about customer service. I ordered a simple meal. Hibachi Steak with white rice. DoorDash delivered Hibachi steak with fried rice. How hard is that?
    What's worse, I called multiple times and got no answer. They must just not care at all. Good thing Sake isn't the only Asian restaurant around. Back to Yamato's I guess.
    ***Update***
    Not sure why we can't post an entirely new review. That's a Yelp issue.
    Anyway, Sake is at it again. I ordered last week at the Belmont location (my usual. Hibachi steak - filet - medium, white rice, no vegetables) and thankfully I didn't leave the parking lot. I checked my order and obviously they get it wrong. I get fried rice with vegetables.
    This is just clearly a show of a lack of the ability to actually THINK. I guess these people can only Scoop and Dump. And if the order is the same as the last 200 then you're fine.
    Well the Gastonia location put a twist on the ignorance today. I did get white rice. But got mushrooms and carrots today. These people want $15 minimum wage??? Then they need to be able to read and follow basic instructions first.

  • Bridget Y.

    star star_border star_border star_border star_border 19 February 2021

    Ordered from DoorDash, asked to substitute broccoli for carrots. They called and said it would be $3.00 extra to add broccoli as a side. I didn't want broccoli as a side, I can't eat carrots so needed to replace. This has been done for me without a charge in the restaurant yet online they call to charge extra. I cancelled the order. $3.00 to substitute broccoli really !! If it was a protein I would understand but vegetable for vegetable.
    Even worse is how rude the girl was on the phone with me! No customer service at all !
    Must be nice to have business where customer service is not important!

  • Alvaro C.

    star star_border star_border star_border star_border 14 February 2021

    Food was completely mixed up. Didn't even get the correct food. Steak was super dry. The rice was bland. Overall, will not be going back there at all!!!!! Back to lucky samurai it is for me.

  • Ashton E.

    star star star star_border star_border 1 February 2021

    This is the first time I've had the sushi there and I was unimpressed. Also had hibachi chicken and rice and found the chicken to be dry. Usually one of my favorite meals but not thrilled with it today.

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